Heat Pumps

10 ways to avoid a botched heat pump install

Published 1 Jul 2026

What this video covers

What to insist on, counted down to what matters most.

Ten ways to avoid a botched heat pump installation, counted down to the one that matters most. From Axiom Eco Homes.

In this video

  1. 0:00 Intro
  2. 0:08 10. Get at least three quotes
  3. 0:22 9. Use an MCS-certified installer
  4. 0:38 8. Demand a room-by-room heat-loss survey
  5. 0:56 7. Check the radiator plan
  6. 1:10 6. Confirm a low design flow temperature
  7. 1:27 5. Agree the outdoor unit position
  8. 1:43 4. Watch the pipework and condensate
  9. 2:01 3. Insist on full commissioning
  10. 2:18 2. Get the MCS certificate and handover pack
  11. 2:33 1. Pick the installer, not the price
  12. 2:50 Where to start