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Ofgem fines Ovo £10.4m for vulnerable customer failures
Ofgem orders Ovo Energy to pay £10.4m for failing vulnerable customers. What this means for UK households, EPC upgrades, and energy justice.
vulnerable-customers
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Ovo fined £10.4m for failing vulnerable customers
Ovo Energy pays £10.4m after Ofgem probe into failures protecting vulnerable households. What this means for your bills, EPC, and switching.
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Ovo’s £11.5m penalty reveals the cost of failing vulnerable households
Ovo Energy fined £11.5m for failures in supporting vulnerable customers. What this means for UK household energy bills, EPC upgrades, and consumer rights.